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June 20, 2005


These figures are still shocking even though most of us have had this experience when emailing an info@ type of email address - I would add phone calls to this as well that are rarely returned.

When smaller public companies miss Wall Street estimates and they complain about the reasons why they missed their numbers, I never hear them say, "We failed to respond to buyers when they wanted to buy our products" but I KNOW it plays a huge part.

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